Peacock Insurance Services

2.00 stars

13 Reviews

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SAVE ON YOUR INSURANCE

T's complaint against Peacock Insurance Services

T Rios

30/06/2016

Nightmare to contact the claims department

Complaint against Peacock Insurance Services

I have been in the phone for so long. A couple of calls lasted more than 19 minutes. The number given in the policy is not the right one for that and the customer service always gives me a new number, when I manage to connect they say it is the wrong department and that I should call another number. A mess, to say the least! When contacting to renew the policy it did not take more than a minute to get connected to the right department. I hope the company is going to fulfil its commitment to provide the best service.

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