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Leah's complaint against NatWest

Leah Mwaniki


Natwest won't accept wrong doing

Complaint against NatWest

I went into a natwest branch in barking and requested my IBAN number. one of the hoovering cashiers took my card and went to the cashier desk. he then came back with a slip which due to my trust in the bank, i did not look. i gave that slip to a friend to take it to my mum in kenya so that she could deposit money into my acc. my mum filled the forms with my names but wrong IBN number from the slip i got from natwest. later we realised that those were someone elses details and when i went back to the barking brach to explain their mistake. They won't give me my money

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