NatWest

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Natasha's complaint against NatWest

Natasha cafferty

24/11/2016

Refused fraud refund on intercepted card

Complaint against NatWest

Please can somebody help me in desperate as natwest have refused a refund on 750 stolen from my account it may not seen much but at the moment this is all I had for me and my 2 children I placed the money in my natwest saving a account to go shopping for Christmas and pay my bills as i had hadn't used the accounf for a while I had to order new card and pin as i hadn't remembered the pin for a while I waited for them to arrive and they did not I waoted for post on the Monday still nothing so rang natwest and asked them to check on it or was then discovered 750 pounds had been withdrew maximum take out in 3 days I obviously cancelled the card and asked for help later to now n told they are rwfisong my claim in in despair please help me

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