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Stuart's complaint against Santander

Stuart Swaine


Unfair Overdraft Charges

Complaint against Santander

Santander have charged me £60 overdraft fee and a £10 unpaid transaction fee from my account. I am unemployed and on jobseekers allowance and this £70 has now made me -£26 overdrawn which I cannot afford to be in as I need to pay my council tax bills etc. I went to my branch and they made an emergency case from it but I now have to wait for Head Office to contact me which is taking ages and is making me upset about it all. It makes me feel like they have robbed me of £70 and they do not care about my money situation at all. I think it is disgusting that banks get away with it.

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