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My Geek Box Complaints & Reviews

Complaints, Review, Comparison

Read reviews of My Geek Box, share your experience and resolve your issue.

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Your My Geek Box Reviews

Luke Haynes: 1/5 Stars

18/12/2018

Where’s my orders

Good evening unfortunately I am having to contact you directly as on mygeekbox message centre I just appear to be getting Palmed of with very generic replies about 2 of my orders 1 dating back in October and one on the black Friday deal and I'm still yet to receive them I am also a yearly subscriber to one of your boxes which has no issue getting to me each month so why are these 2 boxes so delayed and unable to give me an estimated date on which I will receive them. 1 of these boxes were intended as a gift for Christmas and now I'm not going to be able to give this as a gift I am very unhappy with the responses I have been given so far and would like some answers as to why you can offer a product and yet not have the stock or resources to deliver Luke Haynes..

My Geek Box has not yet responded.

 

Linda Taylor: 1/5 Stars 
16/12/2017

I have an inferior product that I want to return and can’t reach anyone by email or phone

I ordered the Smartphone Projector invoice #109303154. The product does not “project” even on a totally dark room. I have attempted to contact by phone number given and also by email. Both seem to be bogus.

My Geek Box responded on 27/03/2018:

I am sorry to hear this issue Linda, I can see this issue is now resolved on your account. If you need any further assistance, please contact me back. Cheers, Matty
​

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Sean Wilson: 1/5 Stars

12/07/2018 
Absolute waste of money

Do not sign up to a sub box with this company. Very sceptical that the items match the "supposed" value. Always delivered late. Now cancelled and never using again. Can't believe I wasted my money on this rubbish.

My Geek Box responded on 24/07/2018:

I am sorry to hear of this issue Sean, I can assure you the RRP of the items in the box will match the value we put against the box. I apologise you feel this was not the case. I will pass your feedback over. Kind regards, Matty




Dana Chambers: 1/5 Stars

29/04/2018

Can't turn off "auto renew”

We ordered 3 months of Geek Box and the third box is about to ship. I want to cancel and not have anymore received. I can't get the "My Geek Box" to cancel the auto renew and I can't find anyplace to change payment so they can't bill me!

My Geek Box responded on 11/05/2018:

I am sorry to hear this issue Dana, can you please provide me with the order number and I can get this looked into and drop you a message on your account. Cheers, Matty​


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Ray Deurre: 1/5 Stars 
12/12/2017

can not terminate geek box subscription

can not terminate geek box subscription. I never signed up for it. it just appeared on my computer.

My Geek Box responded on 27/03/2018:

I believe you have left your review on the wrong site Ray, I can advise we are a monthly based subscription service that provides geek related items. I would advise looking into this further as this is not something we provide. Cheers, Matty

​
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