Tui

1.00 stars

191 Reviews

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Lucy's complaint against Tui

Lucy patten

20/05/2015

3 hour waiting on telephone

Complaint against Tui

I'm trying to contact Thomson welfare team to book an addition seat on a plane, I already called waited an hour then hung up, I called the store instead and was told no other department can help an it's expected to wait 3 hours approx. absolutely ridiculous. My son has broken his leg and I have other things to sort I don't have time to wait 3 hours for them to answer the phone

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