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Mr George's complaint against Tui

Mr George Donohoe


Unforgetable cabin noise

Complaint against Tui

My wife and I were situated on deck 3 outside cabin on board Thomson Celebration Grecian Legends cruise for a week. From the beginning the intermittent noise in the cabin was bad and we thought it was caused from noises being in port. The first night was very noisey after we left the port, sounds of things being moved around, banging, machinery starting and stopping, and trolleys moving around etc. The next morning we reported it to reception who sent a person to investigate who said this was normal on board a ship said they were sorry Reception provided us twice with some ear plugs. I got to know later we directly under the kitchens. We have been on several cruises including Thomsons and never experienced so much cabin noise before.

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