Southern Housing Group

I've been with this housing association since 2008. We've had long standing issues with my windows not being able to open or close causing serious problem during summer - blisteringly hot and no air circulation. During winter the windows have gaps so cold air gets through - as you can imagine problems with retaining heat. I have contacted the housing association on numerous occasions over the 2 years since the complaint was logged - I've just had a string of broken promises. Need I say more! My boiler issues have been on and off for the past 4 years, but this April it decided to stop working completely. Numerous engineers have come and fixed different problems, but it would only get the heater working for a coupe of days then it would break down again. So 9 months without heating and hot water!