My Geek Box

4.00 stars

97 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

arwen's complaint against My Geek Box

arwen jobbins

27/01/2016

[LAPSED] no refund received

Complaint against My Geek Box

I was sent the wrong item by mygeekbox well before christmas. They have repeatedly told me that a refund was requested on 23/12/15 however I have had no refund. It seems as if they hope they can fob you off until you give up.

  • supporters 0

Lapsed. arwen has not responded in 90 days

  • Comments (1)

My Geek Box | | VERIFIED

Hi Arwen, Thank you for your feedback regarding the service you have received. I am sorry to hear that you haven't had a positive experience when ordering with My Geek Box. I have sent an email to your My Geek Box account in regards to your order. Is it possible you can please respond? I can then investigate your query further. Many thanks, Lizzie Ellison Customer Relations Executive
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