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Sam's complaint against Pearl and Earl
Ordered items in Nov for Xmas presents. Money taken (£80). No response to emails, FB, posts deleted.
Complaint against Pearl and Earl
Placed an order with P&E in November. Money taken from bank. Paid by Debit Card. Despite in excess of 12 emails sent to the company via website, their help button, numerous different contacts suggested on their website, Facebook, Twitter and Instagram I've heard nothing. Tried calling but it's an automated message and no one to speak to. I asked a question on the live chat the company held the other night, it was ignored. Queries posted on their Instagram page are deleted without being answered.
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Pearl and Earl failed to resolve this complaint
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Isobel Thomas | | VERIFIED
Sam Smith | | VERIFIED