ReAssure

4 Reviews

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keith's complaint against ReAssure

keith heaton

21/12/2015

security check i cannot answer

Complaint against ReAssure

i have a annuity payment due which is payed by check. my records show payment due 12th dec, not received as yet' I phoned to find out why but cannot answer security checks. I explained i am 76yrs old and the information being asked for was years old and i cannot remember, The person i spoke with told me, to contiue i will have to fill in a form wich i will receive within 10 to 14 days. This is not an opption as this is part and parcel of my income. this policy NoP05191394 was taken over by this company and i am sure i dont have the original wich could of been lost durring a house move, Also they refuse to send this three monthly payment dirrect to my bank unless i request it in writing .This is the first time i have ever heard of this procedure to claim whats mine even the state pennsions dont ask this.

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ReAssure failed to resolve this complaint

  • Comments (6)

keith heaton | | VERIFIED

ReSsure has not yet replied to my complaint, It is now 6 days overdue to late for xmas, i personally think they dont give a monkey or blame the xmas period

keith heaton | | VERIFIED

ReSsure has not yet replied to my complaint, It is now 6 days overdue to late for xmas, i personally think they dont give a monkey or blame the xmas period

keith heaton | | VERIFIED

ReSsure has not yet replied to my complaint.

keith heaton | | VERIFIED

User Responded via private message

keith heaton | | VERIFIED

ReAssure has not replyed to my complant

Roberta Boschi | | VERIFIED

get rid of them. Change provider. They have a horrible customer service!
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3 other reviews of ReAssure


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