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Janine's complaint against RIGHTIO

Janine connolly


My boiler broke rightio charged me £148.80 and didn't fix my boiler

Complaint against RIGHTIO

My partner phoned rightio because our boiler broke they said on the phone callout would be £124 and that covered parts so the engineer came out said I need a new fan which will cost me £400 for the part and his time when I told him they said the parts was included in the price he didn't say anything he said he could try and fix the fan that was in the boiler so I said okay as I can not afford £400 so I let him get on with it then he said he'd fixed it but couldn't guarantee the work but I said it's still making that funny noise you haven't fixed it he said it working so I asked how much he said 148.80 I ask why so much he said is time

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