NUK

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coleen's complaint against NUK

coleen black

19/09/2016

steriliser fire

Complaint against NUK

Hi there i am complaining about the NUK rapid steam steriliser, my daughter is 17 weeks old now when she was 1 week old she got referred to hospital as she wasnt feeding with the avent bottles i had purchased at the start, i was advised to change her bottles to NUK and i did so i purchased the NUK bottles and steriliser kit which was amazing she started to feed brilliant using these, i was delighted however today (19th septmeber) i came home and turned the steriliser on after a few minutes i could smell burning so went back into the kitchen and seen there was heavy black smoke and an orange flame coming from the power area of the steriliser unit my partner immediately turned it off and put it outside the smell of smoke was terrible i am very concerned as this could have really caused a bad fire, for a baby product this is not safe and i had to rush out and buy another steam steriliser as i needed it for my daughters bottles, i would really like this to be investigated as it isna safety issue thank you coleen black

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