Crystal Travel

3 Reviews

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Henry's complaint against Crystal Travel

Henry

21/07/2016

[RESOLVED] - Crystal Travel Complaints and Feeddback

Complaint against Crystal Travel

frequent flying no cant be added in website.. No passport details had been asked..

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Crystal Travel resolved this complaint

  • Comments (2)

devin | | VERIFIED

We sincerely apologize if you may have faced any inconvenience while booking flights with Crystal Travel. We do not need passport details with every airline and generally passengers do not carry their passport numbers handy when they make a booking.Secondly, sometimes passengers update wrong frequent flyer numbers and they are not aware of airline alliances. Your booking had been well taken care off by us and we sent you the e-ticket within 4 hours only.

Henry | | VERIFIED

ok thanks for replying Crystal Travel, I was not aware of these facts.
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