Crystal Travel

3 Reviews

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devin's complaint against Crystal Travel

devin mathew

08/06/2016

[LAPSED] Hotel Booking Issue: Crystal Travel Review

Complaint against Crystal Travel

The tour manager Mr.Frank K was very informative and managed the full tour without any kind of hassles, But there was no cleanliness in the hotel and it was not good at all, Altough after informing mr frank the arrangements were made in a very short period of time. The new hotel allocated to us was up to the mark and the food provided were good. All the local guides were also very informative and were explaining each and every small part of that country. Which made us little happy and keen to know more.Overall thanks to Mr.Frank K

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  • Comments (1)

devin | | VERIFIED

Thank you for reaching out to us regarding the concerns about your Hotel Stay. We at Crystaltravel.co.uk definitely care about each and every one of our clients issues and we are very sorry that you encountered some problems with your Hotel Stay and we strive to take every clients concerns very serious and correct the problem at hand.. Once again, our apologies for any inconvenience you may have experienced during this process. Regards Crystal Travel Team
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