Moresand

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SAVE ON YOUR INSURANCE

CHRIS's complaint against Moresand

CHRIS GLEADLE

27/06/2016

WRONG FLIGHT BOOKING

Complaint against Moresand

BOOKED FLIGHT TO THAILAND ON KLM AIRLINES .PAID £100 DEPOSIT THEN PAID BALANCE 4 DAYS AFTER GOT CONFIRMERMATION OF HOLIDAY DETAILS . HAD A CALL FROM MORESAND ASKING FOR MORE MONEY BECAUSE I HAD NOT PAID WITHIN 2 DAYS I ORIGINALY TOLD THEM TO CANCEL & REFUND MY MONEY .THE NEXT DAY I AGREED TO THE EXTRA COST WHICH IS NOW NEARLY DOUBLE THE ORIGINAL COST .NOW IM BOOKED ON TOTALY DIFFERENT FLIGHTS & DAYS .PHONED TO CHANGED THIS BUT TOLD I CANT CHANGE FLIGHTS & CANT HAVE A REFUND.ASKED TO SPEAK TO A MANAGER & TOLD NO MANAGER THERE.READING REVIEWS ABOUT THIS COMPANY & MY PROBLEM SEEMS TO BE VERY COMMON PRACTICE.THESE PEOPLE WANT LOOKING INTO TOTAL RIP OFF MERCHANTS

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