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neville's complaint against Vprcigs

neville sterling


VPRCIGS unauthorised payment

Complaint against Vprcigs

Hi I purchased an introductory e-cig pack for £4.99 on 12th July 2016 as a trail. I paid on my debit card but I did not like the product and so as far as I was concerned that was that. However on viewing my bank account today VPRCIGS have taken £49.99 for what I have no idea because I have not authorised any such payment nor have I received any products to substantiate the debit request. As I can see from this forum I am not the only victim of this scam what process do I need to take to recover my money?

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