Security Industry Authority

1.00 stars

24 Reviews

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Muhammad's complaint against Security Industry Authority

Muhammad Faizan hussain

30/10/2017

Not responding to my requests about my application

Complaint against Security Industry Authority

So I applied for an sia license on the website since April. I conducted a thorough application for this license did all the things they asked me for example provide my criminal record etc. It has now been almost 7 months and they have not responded about my application I have sent many many complaints regarding my application as to when will I receive it. As I am in desperate need of a job and I have wasted so much time and money on the process of getting the license. However each time I contact the sia and express my concern they do not get back.to me and when I check the progress of my application which I can check my logging in to the website it says my application is still in progress. This is very frustrating and absolutely unprofessional of SIA to not get back to a customer asking about what is happening to my application bearing in mind I have paid all the fees for it which is quite expensive. Also not to forget they mention on their website how the process takes up to 6 weeks or maybe longer if you delay at providing evidence. However having said that I have given all the required proof on time and sent it to their exact address and have a proof of receipt also. So I am ridiculed by this company and want to resolve this matter as soon as possible due to it being too long now 7 months. Thanks Muhammad

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