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Leigh's complaint against M & Co.
Expired refund card
Complaint against M \u0026 Co.
Tried to use a refund card today, to find out it had expired yesterday! Have asked for a couple of days grace, but been told no, decision is final. I have returned an item to this store, they have the item & my money, I have been given a credit note which I now can not use, to me this is disgusting. You have my item & the money I paid for the item, I have nothing In return. The card expired less than 12 hours after I tried to use it. A small gesture of good Will would have been nice in these times when retailers are struggling. Also the terms on the back of the card are quite ambiguous, it says 90 days from first use, but I haven’t used the card. If it meant 90 Days from when the card is issued, that is what it should say. Very disappointed in this company.
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