Monese

1.00 stars

13 Reviews

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abdulkabir's complaint against Monese

abdulkabir lawal

24/07/2016

Monese bank is trying to cheat me over Atm dispute

Complaint against Monese

on 6th of june 2016 at 14:47pm,i was in the Halifax branch Manchester to use the ATM with my monese bank card i try to withdraw 300pounds but the ATM didn't give me money however the money was deducted from my account , i did complained a lot times to monese team, on 30 june the money (300pounds ) was returned to my monese account and was taken again in next seconds, i continue to make complain about my money ,all they will told me " Hi there, unfortunately the answer is still the same from our payments team. We are not able to refund it because we were given a proof from the merchant " which proof cctv camera or ATM camera in Halifax bank ? its very sad and arwful to find this kind of bank in the UK which cheat people in a civilized society.hence i will never relent until get my money back because its my hard earn money!!! please kindly help me query this institution to refund my money back my monese ID m060413 kindly regards

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