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Monica's complaint against CRMS UK Ltd
Voucher readem ,no one show up to clean my oven
Complaint against CRMS UK Ltd
I bought a voucher on 29 of July trugh Grupon and I did the online form. I had a call from them and I give the voucher security code but the day before booking day I had a call saying the guy is sick so no one will be coming to clean the oven. At that point the voucher is been redeem and now when I try to explain and book another appointment they don’t accept the voucher as is invalid. Is been a very frustrating process and I am very disappointed as every time I call I have been told different things. Yesterday before the appointment which was today the lady on the phone understand the story and told me will not be any problem. Today the guy arrived and refuse to do the oven as the grunion voucher was invalid. I had enough.
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