TV Licensing

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Mr.'s complaint against TV Licensing

Mr. T.J.Oswald

13/03/2016

Why do they not automatically cancel payments when people reach 75?

Complaint against TV Licensing

Having reached the age of 75 in December 2015 & qualifying for a free TV licence, we were told that it was our responsibility to inform them of this fact. Having spent just about an hour & a half on their website, being sent in circles only to arrive back at the original page I started at I gave up. It would appear to be a deliberate ploy by this department to abrogate their responsibility and to also avoid paying refunds due.

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