Prize Nut

4.00 stars

7 Reviews

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Jo Anne's complaint against Prize Nut

Jo Anne Kennedy

20/11/2016

Massive phone bill

Complaint against Prize Nut

I was getting texts from prize nut for over a months despite asking them to Stop and not having singed up for it. My last phone bill was 156 pounds due.to.the 4.50 premium texts I have been receiving.from them. Was raging.

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Prize Nut failed to resolve this complaint

  • Comments (5)

Customer Service | | VERIFIED

Dear Ms Kennedy, any charges on your bill can only come from interaction between your mobile phone and one of our services. We can look into this for you, please get in touch via [email protected] or call 0330 134 0185 to speak to our Customer Services, PrizeNut.

Jo Anne Kennedy | | VERIFIED

User Responded via private message

Customer Service | | VERIFIED

Dear Ms Kennedy, If you have sent an email to the address provided above then you will receive a response from our Customer Services Team in due course. PrizeNut.

Jo Anne Kennedy | | VERIFIED

I have received the email and will be responding to the request on the email.

Jo Anne Kennedy | | VERIFIED

I sent my bill as requested by Prize Nut two weeks ago but have heard nothing. I am not satisfied with this and would like a response from them.
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