Office

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Mrs Jeanette's complaint against Office

Mrs Jeanette rose

11/08/2016

Very poor service from store manager bought a pair off trainers for 95.00

Complaint against Office

Bought a pair of trainers and after four days noticed there was a problem as there was a fault . Took them back to office in Westfield only to be told this was not a fault with trainers . But was due to me not the trainer . I was told that thay could send trainers of and thay would be returned back to me with same answere . Well paying 95.00 for a pair of trainers only to have them four days was not what I wanted to hear . I then took them back to office in Oxford street were I purchased them I was given a full refund and staff was very helpful .

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