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Will's complaint against Enviko

Will Miller


No reply to warranty issue

Complaint against Enviko

Electrical circuit device failure on a photovoltaic system installed by Enviko in 2012 at a cost of £62,000 .Have called main office at least six times and emailed and left messages on mobile phone of director. No one has returned my call or emails in over two weeks. Receptionist insists that someone will call back but so far nothing. Fortunately I have been able to resolve the problem but if I was not an electrician this would probably not have been possible. Originally called to discuss reimbursement of circuit breaker/ disconnector.( £64.00) as the system is still under warranty. This would in effect save an expensive call out cost for Enviko involving several hundred miles travelling in all probability. Now I want to know why I'm being completely ignored.

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