River Windows

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David's complaint against River Windows

David Woolrich

23/10/2016

Conservatory badly built

Complaint against River Windows

We had them build it starting 13 July 2015 and had continuous problems from the start. Put up in wrong position and had to be moved. Have had over 20 visits to repair continuous leaking which is still happening. They have added more upvc to the inside of roof loseing light, They have damaged my sink and worktop. I have wrote emailed endless times and we had the same man come out a week ago and said he will be back that day and after emails i just get told he is off work and will contact me on his return. In the meantime i have water still coming in and 3 buckets down collecting water. I feel threatend by them and have cancelled holidays and have to go to Chatham daily to hospital to see my partners mum who had a stroke. They know all this and keep us waiting. My neighbour empties the water if we go hospital and its raining because of the leaks.

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