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Vanessa's complaint against Go Assist
No Service and cancelled 1 year quarantee
Complaint against Go Assist
Asked for a serviceman to repair an U upright deep Freezer asap. Told to pay £159.97 for call out 24hrs - 48hrs service in addition £59.40 for a 1 year guarantee and a replacement if they could not fix it. so did this. No one came and after numerous calls still no one came. Lost food in deep freeze. Got an external Service man around at £62.00 with Go Assists approval. He could repair it but said he did not know how the fault happened and could go again and recommended replacement. Phoned Go-Assist who refused to honour this and cancelled they agreement with me.
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