Go Assist

1.00 stars

59 Reviews

GBP silhouette


Want to resolve an issue with Go Assist?

Make a complaint

Or simply share your experience

Write a review

Robert's complaint against Go Assist

Robert Briant


the £99 no fix no fee .

Complaint against Go Assist

I booked an appointment for an engineer to come to my home and repair the bottom oven of my Zanusi cooker , when I booked this appointment I was assured that the engineers would resolve the issue or I would get my money returned, the engineer looked at my cooker and diagnosed the problem to be a thermo coupling , and then left without attempting to carry out the repair for which I was led to believe would be done on this visit , he was at my house for no more than 10 minutes. I emailed them only to be told that the £99.00 I paid up front was a call out charge and repairs would be extra , so I was not eligible for a return of my monies . I find the way they conduct themselves to procure the job sub it out to a local trader and then tell me I paid for his visit , a total misleading way to treat me as a customer , and to keep the £99 is an underhand and dishonest way to part me from my money without actually getting what I consider I paid for , disappointed , yeah , very much so !

  • supporters 0

Go Assist has not yet responded

  • Comments (0)
400 characters

58 other reviews of Go Assist