Vodafone

4.00 stars

426 Reviews

Broadband silhouette

COMPARE THE BEST TV & BROADBAND DEALS

Gillian's complaint against Vodafone

Gillian BRIGHTMORE

22/12/2015

I want a REFUND

Complaint against Vodafone

For ALCATEL 20.10 sold to me suitable for my use as did not want a, 'smart phone ' but Text /calls only. V/Phone staff said they had, "no time to show " me how to use it. refused to refund me, or part exchange for a suitable phone either ! the manager was rude and dismissive. I felt short - changed and now wish to move to another provider.

  • supporters 0

Vodafone failed to resolve this complaint

  • Comments (5)

Gillian BRIGHTMORE | | VERIFIED

30/12.15 WHY has this Complaint NOT BEEN ADDRESSED by VODAPHONE?? I will now be approaching Trading Standards Ombudsman unless I have a REPLY within 24 hrs. I think I now deserve a reply to my complaint first raised in NOVEMBER ! 02920 762267 / 07799312792 Disgustedly, G.Brightmore.

Gillian BRIGHTMORE | | VERIFIED

User Responded via private message

Gillian BRIGHTMORE | | VERIFIED

User Responded via private message

Gillian BRIGHTMORE | | VERIFIED

User Responded via private message

Gillian BRIGHTMORE | | VERIFIED

I have heard nothing following my COMPLAINT first rasied in NOVEMBER! WHY NOT ??
400 characters

425 other reviews of Vodafone


loader