Morrisons

4.00 stars

166 Reviews

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Kirstien's complaint against Morrisons

Kirstien jones

22/05/2015

[RESPONDED] Customer service crap

Complaint against Morrisons

bought two shower curtains label £99 bottle Guinness £1-65 overcharged on both stood in queue 10 mins assistant looked liked she did not want to be there explained what happened she walked to have a look not bothered came back she says can't find shower curtains already stood another 10 min I say I show you I take her she says don't understand this I say we'll take a look it says £99 go back no communication taps into till she says sign and print name gives me the money I say to her does Morrisons not apologise for overcharging customers she just then says sorry that's it I always shop there I travel 11 miles I like the store will not be going again extra half hour shopping for negligence on Morrison mistake through member of staff that does not want to be there I was there around 6 on Thursday 21/5/15

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Morrisons has responded

  • Comments (3)

Tanny Bansal | | VERIFIED

Good afternoon Kirstein I'm sorry for the delay in replying and for the overcharges you have had recently. Would you be kind enough to private message me your contact details so I can look into this for you. I look forward to your reply. Kind regards Tanny Bansal Customer Service Team

Tanny Bansal | | VERIFIED

Good afternoon Kirstein I'm sorry for the delay in replying and for the overcharges you have had recently. Would you be kind enough to private message me your contact details so I can look into this for you. I look forward to your reply. Kind regards Tanny Bansal Customer Service Team

Tanny Bansal | | VERIFIED

Good afternoon Kirstein I'm sorry for the delay in replying and for the overcharges you have had recently. Would you be kind enough to private message me your contact details so I can look into this for you. I look forward to your reply. Kind regards Tanny Bansal Customer Service Team
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