Smart Insurance

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Nouhad's complaint against Smart Insurance

Nouhad Eter

11/11/2016

Declined cashback

Complaint against Smart Insurance

Hello My name is Nouhad eter and i am the holder of the smart insurance life insurance policy 1568377 which i purchased through Topcashback on 09/10/2015. At that time their terms and conditions was to collect six month premiums to become eligible for my £115.50 cashback. After they have collected 7 premiums instead of 6 they declined my cashback for reasons i don't know! I have been in touch with topcashback regarding this matter but they were unable to go further so i contacted smart insurance which they themselves bounced me back to tcb. I shall attach evidences to support my complaint Now i am here reaching to you to help me get my cashback from them as i have met all their terms and conditions. I will be looking forward to your help and support.

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