Ash Waste Services

From day 1 with this company we have had issues. It started off with not having our bins delivered on the first day of our contract. Then we didn't either of our bins collected on several occasions, with some instances lasting a few weeks. Since I have made several complaints, they have told me that they have recorded a bin lift, though we all know differently. They have refused to let us out of the contract. Then once I started digging a little deeper I noticed that I have been paying for consignment notes that I have never received. not one. when questioning this I have been told that they will get back to me, repeatedly, for the last 3 months I have had nothing except "we will get back to you"