Ash Waste Services

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Ellis's complaint against Ash Waste Services

Ellis Evans

22/12/2017

Rubbish service

Complaint against Ash Waste Services

Coming up to the busiest week of the year for a bar/nightclub business you expect your bins to be emptied, in fact over the course of a week myself and another manager have had to call up over 6 times to ask why our bins have not been collected, and every day we are met with different excuses (there was a van blocking the entrance, roadworks, delivery van in the way and we even got told it had been emptied) our bins are overflowing and we get fined from the council if these bins are not emptied. How is it acceptable to tell us that you will empty them tomorrow and then never do. I even gave my personal contact number for you to contact me if you have any issues with picking up the bins. I suspect that you just can't be bothered. I am absolutely appalled at the service I am paying for and I want an explanation as to why you think it's acceptable to just not empty out bins and not even inform us of any issues you may have??

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