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Kathleen's complaint against

Kathleen Wilkinson


Jewelry Lovely....not lovely at all

Complaint against

I ordered a pair of Pandora earrings from this site on Saturday 3rd December. After paying through my credit card, I did not receive a confirmation email or any delivery details or postage costs. The site stated that goods would be received within 8/10 days but to allow a little longer at busy periods. I was concerned that I had no proof of purchase other than an order number and so when I did not receive the product after two weeks, I emailed the company on 3 separate occasions, never receiving a reply. The goods arrived on Wednesday 28th December, too late for Christmas, but they are clearly not authentic. I did purchase the "real" thing from Pandora and the two pairs cannot be compared. I have now discovered the earrings actually came from China and yet the site is UK registered. I did pay a fraction of the price of the genuine earrings so it shouldn't have been a surprise. However, they are not sold as fakes and therefore the whole site is misleading

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