ASDA

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Wendy's complaint against ASDA

Wendy Haley

07/09/2015

Customer service

Complaint against ASDA

shopping in asda Romford today, I had 3 bags of shopping, paid and just left the store when one of my bags handle broke and my 4 pint milk smashed to the ground, milk every were!! All over my other cold items. I had to leave the milk on the floor and try to manage back in the store to get a replacement, only to be told because it happen outside the store nothing could be done!! Great no milk and wet products which the customer service lady was not that willing to help me out,,! Left the store not happy as was told I need to go and purchase another milk which I,d asked her to get for me as I didn't want to carry my bags around the store and que up for yet another t 10 minutes!!! So overall not a happy experience and won't rush back there in a hurry!!!!

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