ASDA

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Steve's complaint against ASDA

Steve Williams

31/10/2015

Very Poor quality restaurant food

Complaint against ASDA

I called at this store approximately 0930am on Friday 30 October 2015 for a breakfast and ordered a Big Breakfast and two slices of toast at a cost of £4.55p. When finally served the only thing that was hot was the egg which we had waited an eternity for.The remainder of the food was practically stone cole the bacon not properly cooked looked boiled rather than fried. When it came to getting a hot drink there was no hot water ready for the tea as the urn used was faulty and under repair I asked the restaurant manager for alternative hot water but this request was ignored.At the till there was no staff to take your money so you were left standing there letting the already cold food go colder! I waited a few mins then went to a table without paying for the food as it was a ridiculous situation.I eat some of the food but half way through had to leave it as it was very cold and uncooked.I wished to complain to the manager but he was cooking himself and could not speak to me. Due by now to the time restaint I had to leave on my journey back to Lincolnshire but have decided to make a fromal complaint about this very poor food and custmer service in this store.

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ASDA failed to resolve this complaint

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Steve Williams | | VERIFIED

Never had any response from asda
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