Homespares

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GBP silhouette

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Victor John Snr's complaint against Homespares

Victor John Snr Broughton

05/01/2017

Brazing Rods

Complaint against Homespares

Around the 7/12/16 I purchased 2mm brazing rods from Homespares Centres Ltd they arrived a few days earlier than estimated but whilst the delivery note said they were 2mm brazing rods it was in fact an approximately 6" square box with some sort of spring catch mechanism in it. I made a complaint and the seller emailed me and asked for a picture of the wrong item. I emailed them back to say I could not do this at this time. I have since emailed them a number of times but as yet I have had no response from them. Please could you sort this matter out for me as I would now require a refund as I had to buy the rods from somewhere else . V.J.Broughton

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