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Mags's complaint against Win Win Management
Missold, not delivered the deal agreed
Complaint against Win Win Management
I agreed to come away from my current contract as the deal I was presented with was just too good not to take. I'm supposed to be paying £23 a month on a sim only contract with unlimited calls and text, 12gb of data, the use of my data when i'm abroad (basically the same deal I was already on)and after my first year I would be able to upgrade my phone to whatever i wanted and still only pay £23 a month and the same in every year after that. I have now paid £73 and pence for 2 consecutive months and still haven't had my 'buy out' refunded to me. No one ever calls me back, I have some emails unanswered. Now i'm being told that the amounts are correct and that i only have discount on my line rental! I feel like i'm not getting anywhere and today was the last straw for me. I was promised a call back from a manager, still waiting. I have asked for someone to complain, still waiting.
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