United Utilities

2 Reviews

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Aaron's complaint against United Utilities

Aaron Edwards

20/06/2017

[RESOLVED] - United utilities water bill wrong address

Complaint against United Utilities

I went to purchase a car on finance and was told there was a default on my credit file from United utilities. I went online and checked my credit report to find united utilities was there for a bill of of £1000 at a address that I had not lived at. I contacted them and was told that they don't know how my name was put on there file as living at that address. I informed them I had never lived there and that it effected me getting credit. They said the best they can do is take it off my file and this would take effect in a months time showing as 0 on my report. This surely isn't right as this has effected me purchasing a car for my job.

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United Utilities resolved this complaint

  • Comments (1)

Aaron Edwards | | VERIFIED

Took default from credit file. Apologised.
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