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Ghulam's complaint against GOV.UK

Ghulam Raza


Change in the login details

Complaint against GOV.UK

I booked a test for life in UK coming Saturday, 20th of December, 2014. I just realised that one of my personal details is not right. As it is less than a week to the test so the system is locked and I can't amend details. Tried to speak with the helpline who didn't got an option to change anything. I am afraid that I will not be able to take test which was booked back in August this year. Long waiting and no other option available. I think the management should make it easier for people and at least they should have an option to help people in adverse circumstances. I want to change my details on website.

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