AJW Landscaping

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Anthony's complaint against AJW Landscaping

Anthony Warnes

25/04/2018

DELIVERY

Complaint against AJW Landscaping

We were promised delivery by the Surbiton branch for bags of bark bulk bags for an AM delivery . This had been ordered fours days in advance and a telephone conversation the day before to confirm the delivery date. We had a crew waiting on site awaiting the delivery we were told that the mulch had not even been delivered to the depot , This caused overtime to be paid and we were informed by the Surbiton branch that we would be credited for two bags of mulch when we originally complained., Despite numerous phone calls to the branch and one to the accounts department, who were very helpful but could only offer us a credit of £25.00 which we have refused, this matter has never been resolved

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