myHermes

Hermes just tried to deliver this order to me. I have refused delivery as I have already been refunded by JParkers I do not find it acceptable for the delivery woman when I complained that it should have been received over a week ago, for her to say "well my husband can only get it delivered when he is around this way". Shows TOTAL disregard for customers and Hermes should be damned well ashamed of themselves!!!. HERMES ARE A JOKE AND A DISGRACE

Hermes do not bother to respond to complaints. This company it a total disgace to the industry and can only get away with it, because there is no one cheaper.

Whenever I order on line and find out afterwards that they use Hermes I anticipate delivery problems and I am never disappointed.I am often not in when I am in and I have difficulty seeing invisible vans.I nominate a delivery day but they try on an unnomited day when I am out (actually out),Maybe if they followed the Amazon van things would get better,Oh well never mind.

One has to be a mathematician to book with Hermes, I sent a parcel which was 6kg so well within their 15kg limit, shorter than their 1.2m, narrower than their 245cm circumference and now they want a surcharge as they say the volume is in excess, steer clear which is a shame as our local driver is fine, Hermes now want to charge extra and have you ever tried contacting Hermes, don't bother you can