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Robert's complaint against Trivago
[LAPSED] Uninformed room downgrade at Tivoli Lagos
Complaint against Trivago
We arrived to find we had been downgraded into a disgusting ant infested room. We have photographs to show the state of this room.The hotel must have been aware of the infestation as repellent was apparent in the room, to the point of making us feel sick. We were not offered another room.
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Lapsed. Robert has not responded in 90 days
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