Vets Now

1.00 stars

19 Reviews

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Jeff's complaint against Vets Now

Jeff Body

08/05/2016

Charge out rate £703 per hour for dispensing

Complaint against Vets Now

I took my dog to Vets Now in Witham , given an injection for pain and one tablet for ME TO DISPENSE at home .Tablet cost 0.16 p Vets Now charge was £13.14 ( Vets Now invoice figures ) Injection charge £14.86 ended up at £33.20 this for less than 2 minutes work, this was on top of the £144.65 consultation out of hours fee. I complained about the tablet , got a response 28 Working days to respond and still waiting This is robbery without violence and clearly this company treats you with contempt as a customer , The profits are easy to see , and they exploit customers with sick pets .Super business model Out of hours should attract a premium, but this is ridiculous . I intend to follow this up on further sites until ,and unless ,I at least get a response .

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  • Comments (1)

Gene Sharon | | VERIFIED

absolutely disgusting & it is about time something was done about it
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