Vets Now

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John's complaint against Vets Now

John Pattie

20/08/2019

Pets Now Liverpool

Complaint against Vets Now

Took my daughters 12 week old puppy here after injuring her paw on Saturday 17th August. Agreed £150.00 first consultancy due to her being in severe pain. Upon being took into a room we were told to weigh her and she had her temperature taken. We were told that she had to stay in till Monday morning and quoted a £1200.00 fee for care. On telling her we could not afford this she said to either pay the money or euthanise her. We were then told we could not take the dog due to her being in pain. I told her we were going elsewhere and she gave her a injection of morphine. Had to pay the princely sum of £180.00. we took her to another vet's who were much cheaper. She had my 17 year old daughter in floods of tears and she is a disgrace to the profession. How they can justify the quoted fee is astounding. Vet's now Liverpool are a disgrace. Do not go there. Daylight robbery.

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