247 Home Rescue

2.00 stars

224 Reviews

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Abi's complaint against 247 Home Rescue

Abi ward

18/04/2016

[LAPSED] 24/7 are a waste of time

Complaint against 247 Home Rescue

Joined 24/7 a month ago and have had nothing but problems. They sent out a engineer to service the boiler and he left no advisories and said the boiler was in a good working order. After a day or two we found the boiler started leaking so we rang 24/7 to get somebody out. They said it is a existing fault and is not there problem and I would have to pay £70 to get somebody out. I tried to explain to them that it wasn't a existing fault as the engineer didn't pick up on it but they insisted it was and would hear us out. Just stay away from them waste of money poor service

  • supporters 0

Lapsed. Abi has not responded in 90 days

  • Comments (1)

24|7 Home Rescue | | VERIFIED

Hi Abi, I'm sorry to learn that you felt our service wasn't up to our usual standards. We'd like to discuss this in further detail with you but unfortunately you haven't left a reference number so I can't bring up your policy. Please could you call us on 01254 35 55 35 and we'll be happy to discuss this in further detail with you in order to reach a resolution?
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