247 Home Rescue

2.00 stars

224 Reviews

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Sharon's complaint against 247 Home Rescue

Sharon Clark

02/05/2018

[RESPONDED] 247 submitted a direct debit request to my bank after I cancelled my contract with them!

Complaint against 247 Home Rescue

After 247's engineer advised me that my boiler needed a new thermostat ...which they said was not covered by my service agreement and would cost me £110 to replace....when 2AA batteries was all that was in fact needed, I wrote to 247 cancelling my contract and advising them NOT to attempt to withdraw money from my bank account. I then contacted my bank asking them not to accept any request for money from 247......and surprise, surprise my bank contacted me shortly afterwards to let me know that 247 had, as anticipated, submitted a direct debit request!!! (Thank you to another ex-customer of 247 who had posted a review warning others that this had happened to them.)

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247 Home Rescue has responded

  • Comments (2)

247 Home Rescue | | VERIFIED

Dear Mrs Clark, thank you for your review, we'd like to assure you that these reviews aid 24/7 to improve their services. We would like to invite you to contact us via email at [email protected] including any relevant details, your policy number and (JG) in the reference. Following this, I will personally investigate your matter. James 24/7 Home Rescue

S November | | VERIFIED

Instant Refund, easy and stress-free. you can recover all your payments using the Direct debt scheme go to your bank with the list of payments and ask them to return all money. They will then instantly return all your payments the reason, miss-selling, breach of contract, crooks
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