247 Home Rescue

2.00 stars

224 Reviews

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Scruffy's complaint against 247 Home Rescue

Scruffy David

08/04/2019

[RESPONDED] Always busy?

Complaint against 247 Home Rescue

When I ever try and call these guys, now 3.20pm and I have been waiting for nearly 20 mins already. The message say they are receiving a high volumes of calls....why is this any time of the day? Too many complaints? How can this be good customer services and I am actually phoning the extension to say I am looking at leaving them? Customer retention that good, I am looking forward to your response (now at 25 mins holding)? If you are happy to wait this length of time then good luck but I would say, spend your money elsewhere, easy to get a better service than this. Thanks

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247 Home Rescue has responded

  • Comments (2)

247 Home Rescue | | VERIFIED

Dear Mr Thomassen-Clarke, I regret to acknowledge that you may have some cause for complaint and I am eager to rectify this. Please contact me directly at [email protected] where I can investigate your case further and seek some form of satisfactory resolution. Kind regards, Alice Roberts 247 Social Media

Al Urrehman | | VERIFIED

I totally agree with all the above comments on this company. I have to deal with most of the above
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