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247 Home Rescue

2.00 stars

197 Reviews

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Joe's complaint against 247 Home Rescue

Joe Hickey

25/06/2018

[RESPONDED] AVOID

Complaint against 247 Home Rescue

247 Home Rescue Keep clear of this lot guys ,would seam theyll do anything to get out of paying to fix a boiler so much in the small print. Our boiler went day before we went on holiday,because we never called them till we got home they want £300 to fix it as it needs reported in 24 hours .Paid £75 excess for guy to come out then they tell us its not covered. The boiler was broken when we went away no one would be home so called in return .Refused to refund excess even though they knew before sending out engineer who by the way wasnt sure what the problem was only thought it may be

  • supporters 0

247 Home Rescue has responded

  • Comments (6)

ابو لحية | | VERIFIED

Bunch of jokers and exploitative amateurs

247 Home Rescue | | VERIFIED

Dear Mr Hickey, we're sorry to hear of your negative feelings towards 24/7 Home Rescue. We aim to ensure that all of our customers have a stress-free service. We would like to invite you to contact [email protected]

247 Home Rescue | | VERIFIED

(2) Including all of the relevant details, your policy reference and (JG) in the subject box. Kindest regards, James 24/7

Joe Hickey | | VERIFIED

This has been done already James i should take you to small claims court but cant be bothered .Would seam you give customers the run around till they get fed up.

S November | | VERIFIED

Instant Refund, easy and stress-free. you can recover all your payments using the Direct debt scheme go to your bank with the list of payments and ask them to return all money. They will then instantly return all your payments the reason, miss-selling, breach of contract, crooks

Joe Hickey | | VERIFIED

Thanks for the advice in now getting spam mail from them which ive politely told them to stop. After repeated spam my last message wasnt so polite..wouldnt let them fix a kettle never mind a boiler .
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