247 Home Rescue

2.00 stars

224 Reviews

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Jacqueline 's complaint against 247 Home Rescue

Jacqueline Giacomini

12/06/2019

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Complaint against 247 Home Rescue

Took out the policy 2months ago, tried to make my first claim on my range cooker, one of the ovens wasn’t heating up when I called up was told theclaim had been rejected as only one of the ovens wasn’t working they will only fix it if the whole range doesn’t work. Wasn’t told this when I took the policy out and customer service attitude was “computer says no” After being with British Gas for the past 15 years never had a problem claiming for the same thing, will be cancelling the policy and going back to them.

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